Privacy policy
Cycle Waggle Ltd t/a Manchester Bikes
Trading, Deliveries, Correspondence,
198-200 Chapel St
Salford
M36BY
0161 769 5050
Open Tue-Sat 9am to 6pm
Registered as a company in England and Wales,
No. 09034563
Registered office (non trading): C/O Chittenden Horley Limited 456 Chester Road, Old Trafford, Manchester, England, M16 9HD
What information do we collect?
Depending on the type of service you use we will collect different types of data for difference purposes.
We collect limited personal data, such as name, email address, phone number and
mailing addresses.
Credit/Debit Card details for online and in store hires.
Where our hire bikes have been via GPS tracker.
Who can see it?
Data is visible and usable to all employees of Cycle Waggle Ltd.
We don’t sell or pass on data unless you give us permission to do so.
When will we collect your information?
You provide information when you are:
- Filling in an enquiry form or give information to staff for a bike sale repair, hire or trial.
- Signing up for our email newsletter
- Making a bike hire booking online
- Filling in one of our paper or digital repair forms in our shop.
- Using the online shop.
- Contacting us via email or social media or phone or sms or WhatsApp or other digital methods.
- If you book a hire online, your credit / debit card details will be stored on our secure payment provider’s database. The system is provided by Bike Rental Manager with Stripe as the payment provider. The card is stored as per the hire agreement and will only be use for the purposes detailed in the hire agreement.
How will we store your information?
Customer information is stored on different systems.
Bike Rental Manager our hire and booking software.
Bike Rental Manager’s privacy policy.
Mailchimp, a marketing platform used for sending out batches of emails.
Mailchimp’s privacy policy.
We keep a physical copy and or digital copies of our in-store repair forms.
Digital copies are kept on our till system Lightspeed.
Online orders are processed via Lightspeed and either PayPal or Stripe
Klarna
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy
How can you ask for your information to be amended?
You can ask us to change the information we keep about you in a number of ways:
In person or by snail mail
Manchester Bikes
200 Chapel Street, Salford, M3 6BY
Tel: 0161 769 5050
Email: [email protected]
Cookie Policy
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers
